With over a thousand members, the Mattermost troubleshooting forum is the leading peer-to-peer forum to help solve installation and configuration issues. To start:
A) Check for existing solutions
Please search the web for your error message in quotes to confirm your question isn’t already answered. Example: Searching for error message in Google.
If no results are found, check the Mattermost Troubleshooting Guide for common issues and solutions.
B) Start a thread, if one doesn’t exist
If you can’t find an answer, follow the How to use the Troubleshooting Forum procedure to ask for help.